About Full Circle Solutions, Inc.
Full Circle Solutions, Inc. is a solution-oriented company whose mission is to provide industry leadership by delivering high quality services and products to our clients. We take pride in having helped clients and customers, in both the public and private sectors, capitalize on the advantages of the newest technologies.
It is our belief that technology is a tool that should serve the end user. The end user should never feel as if they are serving the technology. We also believe that all technology begins and ends with the end users’ needs, which are constantly changing. Since these changes often come in cycles, technology should be reevaluated, redeveloped then implemented, taught and supported.
Bottom Line:
There is no company out there that works harder or cares more about customer service than
Full Circle Solutions, Inc.!
Information Technology
Full Circle Solutions, Inc. is a Department of Information Technology Consulting and Technical Services Plus (CATS+) Master Contractor. We are certified to provide Information Technology (IT) services in the following functional areas:
Functional Area Descriptions
Enterprise Service Provider
(Functional Area 1)
Services to ensure that information systems are designed to capitalize on agency architectures and State IT standards, provide interoperability with other systems and networks, be reliable and maintainable, and make the most cost-effective use of commercial off-the-shelf (COTS) technology and agency-wide and government-wide resources.
Web and Internet Services (Functional Area 2)
A broad range of business solutions and support using the capabilities of the web and Internet; design, develop, test, implement and maintain web sites, portals, web applications and web services and the associated hardware, software, network and security components that comprise these solutions.
Electronic Document Management
(Functional Area 3)
Service to establish or maintain electronic document imaging, document management, document workflow, and associated technologies.
Software
Engineering
(Functional Area 5)
Service to provide full life cycle of software system development. Process definition; requirements management (project planning, quality assurance, project tracking and oversight, organizational process focus); software metrics; software process assessments; software capability evaluations; software project management; software certification; software validation and verification; open systems; software architecture; software reengineering; software reuse; component-based software; software security; supervising software configuration management; and CASE tools.
Systems/Facilities Management
and Maintenance
(Functional Area 6)
Systems/Facilities Management and Maintenance services include: Data Center Technical Support/Operations and Help Desk. At the State’s discretion, these services may be required to be provided externally to the requesting agency.
Information System Security (Functional Area 7)
The security of information and computing resources at all organizational levels; including software/application and data security support, as well as disaster recovery planning and risk assessment.
IT and Telecommunications Financial and Auditing Consulting Services (Functional Area 9)
The IT and Telecommunications Financial and Auditing Consulting include the following types of services: cost and financial analyses, information systems auditing and quality assurance and telecommunications systems management.
IT Management
Consulting Services
(Functional Area 10)
The IT Management Consulting Services include any of the following types of services: IT enterprise architecture, systems review for architectural consistency, strategic planning assistance, project management services, Master Contractor assessments and risk assessment analysis.
Business Process
Consulting Services
(Functional Area 11)
Streamlining business processes and the development, implementation and support of process improvements to eliminate redundancy, increase productivity, and reduce cost.
Media and Training
Center Support
(Functional Area 16)
Services to support multi-media and education centers including, but not limited to: planning, analysis, troubleshooting, integration, acquisition, installation, operations, maintenance, training, documentation, and administration. Professional training expertise, including instructional systems design capabilities to improve job performance of employees utilizing the learning/media center.
Documentation/
Technical Writing
(Functional Area 17)
Develop and/or maintain the following types of documentation: system documentation; user manuals; computer operations and program maintenance manuals; plans for training, testing, quality assurance, and contingency operations; and backup, recovery and restart procedures; technical writing for proposals, presentations, standard operating procedures (SOP), and policies and procedures.
